The agreement behind your workspace.

Provide accurate business details and keep sign-in details private. The owner is responsible for activity in the workspace, including managers, cleaners and clients they invite, and for the roles and access they grant.

New workspaces start with a 14-day free trial. Paid plans are billed in advance, monthly or annually, based on the plan and number of cleaners shown at checkout. Plans renew automatically until cancelled.

Fees are charged to the card on file through Stripe. If a payment fails, we'll let you know and may limit access until it's resolved. Fees are non-refundable except where required by law. Taxes may apply.

Texting runs through Quo. Where CleanWise provides your phone line, telephony is billed as a separate add-on. You're responsible for getting consent before texting clients, cleaners or applicants, honoring opt-outs, and following messaging laws and carrier rules.

To take client cards, you connect your own Stripe account and agree to Stripe's terms. Your business is responsible for your prices, refunds, disputes and the services you deliver. CleanWise provides the tools but isn't a party to your agreements with your clients.

Sarah helps screen applicants and Wiz helps answer questions about CleanWise. AI responses can be wrong. You're responsible for reviewing them and for every hiring and business decision, including following employment and anti-discrimination laws.

Don't use CleanWise to break the law, send spam or unlawful messages, access another workspace, get around security controls, overload or copy the service, or store information you have no right to hold. We may suspend accounts that put people or the platform at risk.

You own the data in your workspace. You give us permission to host and process it only to provide and support CleanWise. How we handle personal information is explained in our Privacy Policy.

We work to keep CleanWise available and may update features over time. Planned maintenance is announced when possible. Support is available by email and phone, and through Wiz inside the app.

CleanWise is provided "as is" to the extent the law allows. We aren't liable for indirect or lost-profit damages, and our total liability is limited to the fees you paid in the 12 months before the claim.

You can cancel at any time. We may end or suspend service for serious or repeated breaches of these terms. Before a workspace is closed, contact us if you need help exporting your records.

We'll update the date at the top of this page and email workspace owners about meaningful changes before they take effect. Continuing to use CleanWise after that means you accept the updated terms.