CleanWise Contact & Support

Contact & Support

Real support for the work behind every clean.

A question about your workspace. A crew that needs access. A business ready for its next chapter. Start the conversation with the CleanWise team.

THE RIGHT CONVERSATION

One team. Four places to start.

  1. 01

    FIELD & DISPATCH

    When the day doesn't go to plan.

    Clock-in questions, crew access, schedule changes or an issue on a job. Contact CleanWise for platform support; cleaners and clients should contact their cleaning company's office for visit-specific issues.

  2. 02

    SALES & MIGRATION

    Bring your whole operation with you.

    Explore the Owner Command Center, field app, client portal and Sarah. Talk through your team, existing tools and rollout with a tailored demo.

  3. 03

    PRODUCT, PAYROLL & ACCOUNT

    Get the details right.

    Services and pricing, payroll settings, workspace billing, team invitations or client payments. Send the page name and what happened so our team can understand the issue.

  4. 04

    DEVELOPER & INTEGRATIONS

    Connect without the guesswork.

    Website quotes and bookings, Sarah installation, Quo texting or signed webhooks. Tell us which connection you're working on — never include your API keys.

DIRECT TO OUR TEAM

Tell us what's happening.

A few details are enough. Keep credentials and sensitive client information out of your message.

Don't include passwords, API keys, card details or home entry codes.

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ALREADY IN CLEANWISE?

Wiz, the CleanWise support mascot

Your workspace is a good place to start.

Owners and cleaners can ask Wiz for help inside CleanWise and escalate a question to our team. Sign in to keep the conversation connected to your account.